Circulation and Interlibrary Loan Policies
Hay Memorial Library of Sackets Harbor


The following are rules and regulations of the Hay Memorial Library. These are effective August 24, 2011 as adopted and amended on October 20, 2016 by the Board of Trustees of the Hay Memorial Library

I. New Cardholders:

A.    Provide identification and information for registration.  Primary identification to be used is identification with a picture (preferably a Driver’s License) that has the individual’s current address.  If the address information on the picture ID is not current, then another form of identification must be presented which verifies the individual’s current address (ie. a piece of mail or bill).  Individuals who do not possess a valid picture ID must present two documents that verify current address.
B.     Children 16 and under must apply with a parent or guardian and that adult’s signature is required on their registration form.
C.     There will be a $.50 charge to replace a lost or damaged library card.

II. Overall Policy:

A.    Users will have their library card to check out materials.
B.      There is a limit of 15 items that may be checked out on a library card.
C.     Library cards must be renewed every year.

III. Loan Periods:

A.    All materials except DVDs are loaned for 14 days.
B.     DVDs are loaned for 7 days.

IV. Holds

A.    Materials will be available for pickup for 7 days after they are processed. If any item is not picked up within 7 days, the hold will be removed and the item returned to the lending library.
B.     Holds may be placed either in person or on-line.
C.     There is a limit of 10 holds per patron.

V. Renewal Policy:

A.    Materials may be renewed 2 times if there is no hold.
B.     New items may only be renewed once.
C.     Renewals are not allowed for items with holds.
D.    Renewals may be done in person, over the phone, by email or on-line.

VI. Overdue Materials and Fines:
A.    The Hay Memorial Library does not currently charge fines. However, fines accrue on all accounts for overdue items. When an item is returned to the library, the fines are removed from a patron’s account.
B.     A maximum fine of $5.00 per item is charged.
C.     Borrowing privileges will be suspended if user has three or more overdue items, and will not be restored until such materials are either returned, paid for, replaced, or fines have been paid.
D.    Library users will lose privileges when bills exceed $5.00.

VII. Lost/Damaged Materials:

A.    If a book or other material is lost or damaged beyond repair, the borrower is required to replace or pay the replacement cost of the item.
B.     Assessing the damage of a book is up to a library staff member.
C.     Until the damaged item is paid for, the user may not borrow any items.

   VIII. Confidentiality: Library records that are deemed confidential are covered by New York State Law signed on June 13, 1988 (I CPLR 4509).

These records are related to the circulation of library materials that contain names or other personally identifying details regarding the users of public, free association, school, college and university libraries and library systems, of this state, including but not limited to records related to the circulation of library materials, computer database searches, interlibrary loan transactions, reference queries, requests, or the use of audio-visual materials, films or records.  These records shall be confidential and shall not be disclosed except that such records may be disclosed upon the request or consent of the user or pursuant to subpoena, court order or where otherwise required by statute.

The Hay Memorial Library adheres strictly to all sections of this Statute regarding the protection of the confidentiality of its users.


         IX. Interlibrary Loan 

The Interlibrary loan service supports the mission of the library by providing expanded access to library materials and information. The purpose of interlibrary loan is to obtain materials not available in the library. The library affirms that interlibrary loan is an adjunct to, not a substitute for, the library's collection. In meeting patron needs, the library will exhaust local resources first, before requesting items on interlibrary loan.

  1. Definition:
    1. An Interlibrary Loan request is defined as a request for library materials made on behalf of a library patron through Workflows or ICEPAC.
  1. Patron Status:
    1. Patrons must have a library card in good standing to use the Interlibrary Loan service. A patron status of “Blocked” will deny ILL service
  1. Borrowing Rules:
    1. 10 active requests are permitted at any one time per patron. A request is active from the time it is initiated until the item has been returned and checked in at the lending library and the record has cleared.
    2. Materials will be available for pickup for 7 days after they are processed
    3. Interlibrary Loan materials are checked out under the borrowing guidelines of the pickup library unless specified otherwise by the lending library.
    4. Interlibrary Loans may be renewed if there are no holds on the items or if the lending library permits renewals
  1. Charges:
    1. The library does not charge fees for the Interlibrary Loan service.
    2. The library is responsible for the shipping charges incurred in the transfer of loans.
    3. The library always attempts to borrow from libraries who lend free of charge. Items will not be requested from libraries that charge a fee for loans.
    4. The patron is responsible for overdue fees, repair or replacement costs. The library will make an effort to collect any such charges from the patron who received the materials.




Internet Policy and Guidelines

The following are rules and regulations of the Hay Memorial Library. These are effective November 29, 2007 as adopted by the Board of Trustees of the Hay Memorial Library.

This policy is subject to change in the future and the Library is open to suggestions from the public for improvement to our policy.

All users of electronic resources are expected to use these resources in a responsible and ethical manner consistent with the standards and rules of the library and of the community. Use of Hay Memorial Library's computers is a privilege that may be suspended indefinitely at the discretion of the library manager.

Choosing and Evaluating Sources

The library offers access to the Internet as an electronic means of reaching ideas and information and greatly expanding its information services beyond the traditional collections and resources. Because of this, the library has been recognized by the New York State Department of Education as an Electronic Doorway Library.

The Internet provides access to many valuable local, national and international sources of information. However, not all sources on the Internet provide accurate, complete or current information. The library cannot control the accuracy of information, the validity of the information, availability of links, nor the availability of material that some may find offensive. A user MUST evaluate the validity of the information sources.

Library users access the Internet at their own discretion and are responsible for any access points they reach.

Rules Governing Use:

  • A first time user must sign and date a user agreement in order to use the computers.
  • Users must sign an attendance/signup sheet to have access to the computers.
  • Computer time is limited to thirty minutes; however, a person may continue to use the computer for a maximum of two hours in a 24-hour period if no one is waiting.
  • Use is limited to a maximum of two people per computer at a time.
  • Computer use is limited to the hours that the library is open.
  • A user must save files or download data to an external device such as a CD, floppy disk or flash drive.
  • Library staff is available to help navigate the Internet by offering suggestions for sites and searching assistance.
  • Library staff reserves the right to remove inappropriate materials from the computer and to instruct the patron to refrain from seeking similar sites.

A User Must NOT:

  • Use the PCs to gain unauthorized access to the Library's network or computer systems or to any other network or computer systems.
  • Obstruct other people's work by consuming large amounts of system resources or by deliberately crashing any library computer system.
  • Make any attempt to damage computer equipment or software.
  • Make any attempt to alter software configurations.
  • Make any attempt to cause degradation of system performance
  • Use any Library computer for any illegal or criminal purpose.
  • Violate copyright laws or software licensing agreements in their use of library computers.
  • Engage in any activity which is deliberately and maliciously offensive, libelous, or slanderous.
  • Install or download any software.

The library may deny or withhold computer/Internet privileges and other library services for infractions of these policies. Unlawful activities will be dealt with in an appropriate manner.

Access by Minors

It is the policy of the library that parents and guardians are responsible for setting guidelines and restrictions for their minor children. Children 10 years old and younger must be accompanied by an adult when using computers. All persons under the age of 18 must have the user agreement signed by a parent or guardian before being allowed to use computers. The library's computers are not presently filtered and parents may wish to supervise their children's Internet sessions.